Digital Queue Management Made Simple
Manage tokens, counters and waiting customers from one simple dashboard. Let customers track their queue from their phone without standing in line.
- No credit card required
- Free queue management
- Setup in minutes
- English / Hindi / Gujarati
See QuickQueue in Action
One token, five screens. Follow a patient from the front desk to the doctor's room.
Reception issues a token
Pick the service, add a name and priority if needed, and issue. The token gets the service's prefix and the next number, and can be printed with a QR code.
Staff call the next person
Each counter calls the next waiting token for its services. Recall, skip, transfer or mark a no-show with one tap or a keyboard shortcut.
Customers track from their phone
Scanning the QR code shows their token, place in line, people ahead and an estimated wait. A chime plays when they are close and when they are called.
The TV tells everyone where to go
The display shows tokens being served and their counters, the next tokens in line, and announces each call with a chime and voice.
The owner sees today at a glance
Tokens issued, waiting, served and no-shows, average waiting and service times, and what every counter is doing right now.
Previews of real QuickQueue screens, filled with sample data.
How it works
-
Step 1
Customer gets a token
At reception or a self-service kiosk, or by checking in for a booking.
-
Step 2
Customer scans the QR code
Printed on the ticket and shown on the kiosk. No app to install.
-
Step 3
Customer tracks the queue
Their phone shows their place in line and how many people are ahead.
-
Step 4
Staff call the next customer
From their counter, in order of priority and arrival.
-
Step 5
The TV displays the token
With the counter number, a chime and a voice announcement.
-
Step 6
Customer gets served
Staff start and complete the service, and the next person is ready.
Waiting shouldn't be part of the customer experience.
QuickQueue can't make each visit shorter, but it makes the wait easier for customers and the day easier for your staff.
Long waiting times
With QuickQueue: Customers can wait wherever they like, and booked customers can come at their time instead of queuing early.
Crowded waiting rooms
With QuickQueue: With live tracking on their phone, people can step outside and come back when they are close.
"When is my turn?"
With QuickQueue: Their phone and the TV show their place in line, people ahead and an estimated wait.
Manual token management
With QuickQueue: Numbered tokens per service, with priority for seniors and emergencies, issued in seconds.
Counter confusion
With QuickQueue: The TV shows which counter to go to and announces it; each counter only calls the services it handles.
No visibility into the queue
With QuickQueue: The dashboard shows today's tokens, waiting and service times, and every counter's status.
Before and after QuickQueue
Traditional queue
- Paper or manual tokens
- Customers sit and wait in the room
- Names shouted across the room
- No idea how long the wait is
- No record of the day's numbers
With QuickQueue
- Digital tokens with QR codes
- Live queue tracking on the customer's phone
- Counter-wise calling with recall, skip and transfer
- TV display with chime and voice announcement
- Today's served, waiting and no-show counts with average times
Built for businesses that manage queues
Clinics
Give every patient a token, call them to the right room, and let them wait outside or nearby while they follow their place in line on their phone.
See how it works →Salons
Let clients book long services in advance, take quick services as walk-ins, and keep everyone informed about when their chair is ready.
See how it works →Banks
Customers take a token for the service they need, counters call the next person for their services, and the TV tells everyone where to go.
See how it works →Service offices
Separate queues for applications, documents and enquiries, windows that call the right people, and transfers that keep each applicant's place.
See how it works →Government & public services
Citizens get a numbered token, see exactly where they stand, and are called by number and window, with no app to install.
See how it works →Any other business
Repair centres, pharmacies, restaurants with a waitlist: rename every term to fit, from "Token" to "Counter".
Start Free →Everything you need to run the line
Queue management
- Issue tokens per service
- Call next or call a specific token
- Recall, skip and transfer
- Start and complete
- Hold and resume
- Priority levels such as Senior citizen and Emergency
Customer experience
- Live tracking in the phone browser
- QR code on every ticket
- Place in line and people ahead
- Estimated waiting time
- Sound and vibration when close and when called
- Tracking link by email
Counter management
- As many counters as you need
- Each counter serves chosen services
- Staff sign in to a counter
- Break toggle that pauses calls
- Keyboard shortcuts N, R, C, S
TV display
- Token and counter in large type
- Next tokens in line
- Chime and voice announcement
- Scrolling notice
- Full-screen mode
- Separate screens per section
Branch management
- Multiple branches
- Opening hours and closed dates per branch
- Branch-specific services
- Branch-specific counters
- Branch-specific staff and roles
Appointments & kiosk
- Online booking with email code
- Reminders 24 hours and 1 hour before
- Reschedule and cancel links
- Self-service kiosk tokens
- Kiosk check-in with booking reference
Today's numbers are on the dashboard: tokens issued, waiting, served, no-shows, and average waiting and service times.
Questions
Is QuickQueue free?
Yes. Queue management and online booking are free, with no card needed. We may add optional paid AI features later; you will never be charged unless you choose them.
Do my customers need to install an app?
No. Customers use their phone's browser: they scan the QR code on their token or open the link we email them.
Does it work on mobile phones and tablets?
Yes. Staff screens, the kiosk and customer pages work in any modern browser on phones, tablets and computers.
Can I use a TV as the display?
Yes. Open your display link in the browser of a smart TV, or of a TV stick or computer connected to the TV, and switch it to full screen. Tap once to turn on the chime and voice announcements.
Can I have multiple counters?
Yes. Add as many counters as you need; each one chooses which services it serves.
Set up your first queue in minutes
Pick your type of business and we'll create your first branch, services and counters for you.
Start Free